Which term describes the process of examining a problem and implementing a solution?

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Quality improvement is a systematic, data‑driven approach to study a problem, implement changes, and measure the outcomes to continually enhance care processes and results. It moves beyond just finding a cause or solving a single issue by using structured cycles to test interventions, monitor their impact, and refine them over time, ensuring real, ongoing quality gains.

Root cause analysis focuses on identifying why a problem occurred, but doesn’t inherently require testing or sustaining changes. Performance management centers on measuring and maintaining performance rather than driving a change cycle. Problem solving is about finding a solution, but without the broader, iterative framework aimed at long‑term quality improvement.