To address work-related traumatic memories that interfere with patient care, what is an appropriate support option?

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When work-related traumatic memories interfere with patient care, the available support that best helps is reaching out to a peer counselor. A peer counselor provides confidential, nonjudgmental listening, helps you process the triggering event, and teaches coping and grounding techniques you can use in the moment and afterward. They can also connect you with additional resources if deeper help is needed, while keeping it within the supportive culture of your workplace. This approach protects patient safety by addressing the distress you’re experiencing rather than letting it fester, and it supports your ability to perform with clarity and judgment.

Ignoring the memories, taking on more shifts, or chasing a bonus don’t address the underlying emotional impact and can worsen fatigue, burnout, and the risk of errors. If distress is intense or persistent, consider involving a supervisor or mental health professional and using available employee assistance resources.